One of my sensors is showing unplugged, how do I fix this?

Verify Connection
Check the unit and verify that the sensor is properly connected by physically unplugging the sensor and re-connecting.

Re-Connect Sensor

1. Disconnect the sensor.
2. Go into the "Display" page.
3. Check the box labeled "Remove all unplugged devices", and click "Save Changes".
4. Wait about 5 minutes, then re-connect the sensor.

Re-Connect All Sensors (if multiple)
Occasionally, a bad sensor will cause other sensors to show as unavailable or unplugged. To determine which sensor is the problem:

1. Disconnect all sensors.
2. Go to the "Display" page.
3. Check the box labeled "Remove all unplugged devices", and click "Save Changes".
4. Wait about 5 minutes, then re-connect one sensor.
5. Repeat previous step until a sensor is discovered that is unavailable/unplugged.

Replace Sensor
If all steps have been attempted and the sensor still shows as "unplugged", then the sensor may need to be replaced. Contact Geist Technical Support at +1.888.630.4445 or support@geistglobal.com